five18pm's comments

Leaving aside that, people do in fact make medical decisions based on cost. For example, for angioplasty there are two options - a medicated stent and a non-medicated, regular stent. The medicated stent is more expensive than the normal one. When it came to choosing one for my father, I chose a medicated one only because I was paying through insurance. But many of the patients out here in India don't have insurance. In that case there is a definite probability that a lower cost one will be chosen. Another example is dialysis. The frequency at which people perform dialysis is directly related to cost and affordability.

It is not always a given that patients would go for the absolute best.

(1) Asking for a feature and then never showing up once when it is being built. "Hey, we are adding this page here. Is it okay?" <No answer>. "Hey, is this workflow good?" <No answer>. Once implemented, come around and ask "Why is this built this way?"

(2) Not being interested in any feature that engineering is interested in.

It is okay to talk to customers all the time, but once in a while turn around and talk to engineering too.

There are a lot more fundamental issues in ecommerce space.

(1) Low penetration of credit cards - Banks have slowed down considerably their efforts to market credit cards. RBI regulations don't help either. Besides both of these, people have a negative feeling towards credit cards. So credit card usage is low. Cash is king and debit cards and direct bank transfers are next.

(2) Payment is a pain. Paying via credit card, debit card or bank account goes through a two step authentication process which is fraught with failures. There are multiple sites through which payment is routed => Seller site -> Payment gateway intermediary -> Bank site -> (enter password to authenticate payment) -> Back to intermediary -> Back to seller site. This long chain is breaks more often than not. And when it breaks, it becomes a pain to get your money back. Buying something online, especially for some one new is a heart-in-your-mouth experience. Again, RBI guidelines prevent any change in the payment process. It is easier to use Cash on Delivery (CoD).

(3) Two and three means that most customers prefer CoD. But CoD is a pain for merchants. There is no guarantee that customers would end up completing the sale. Most purchases are impulse purchases. But in case of CoD, you receive the product after 2-3 days, long after the impulse is gone. So the rejection rate for CoD sales is high compared to Credit/debit card sales.

(4) Logistics is another nightmare. The companies do not have scale and are quite expensive compared to the cost of goods sold. They are also not reliable. Delivery management and providing customer support for late/missing shipments forms the bulk of support cost. So any medium/large ecommerce company starts its own courier service. Suddenly these companies are not just ecommerce companies, they are also managing a completely new and different business.

(5) Low internet penetration and usage.

(6) Wafer thin margins. The margins are already thin. It is spread even thinner by offering free shipping. Shipping used to be free for any product of any cost. Its only now that companies have started charging for shipping. These thin margins mean companies won't be breaking even any time soon. Its a long haul game and its going to leave quite a few dead companies in its midst.

So yes, if an idea sucks, say "it sucks." It will be a revelation.

This sort of thing has been there around Linux for ever. I have reached a stage where I am just too bored to do the endless investigation and fixing any more. I will just use Windows, which contrary to all the complaints that people keep making, actually "just works"

Why don't people just say what they mean? The reason is that conversational partners are not modems downloading information into each other's brains. People are very, very touchy about their relationships. Whenever you speak to someone, you are presuming the two of you have a certain degree of familiarity--which your words might alter. So every sentence has to do two things at once: convey a message and continue to negotiate that relationship.

The clearest example is ordinary politeness. When you are at a dinner party and want the salt, you don't blurt out, "Gimme the salt." Rather, you use what linguists call a whimperative, as in "Do you think you could pass the salt?" or "If you could pass the salt, that would be awesome."

Taken literally, these sentences are inane. The second is an overstatement, and the answer to the first is obvious. Fortunately, the hearer assumes that the speaker is rational and listens between the lines. Yes, your point is to request the salt, but you're doing it in such a way that first takes care to establish what linguists call "felicity conditions," or the prerequisites to making a sensible request. The underlying rationale is that the hearer not be given a command but simply be asked or advised about one of the necessary conditions for passing the salt. Your goal is to have your need satisfied without treating the listener as a flunky who can be bossed around at will.[1]

Analytically minded people would do well to pick up this book and try to understand the science behind our interactions.

[1] http://www.time.com/time/magazine/article/0,9171,1659772,00....

The answer is "Yes". Without having an ok NFC, you are not going to get a good NFC. Apple can come out and make it perfect, awesome, amazing, but there has to be something to start with.

The same philosophy which underlies the familiar "under promise and over deliver". Guess this also explains the enormous amount of outrage that comes out of schedule slips, even in cases where schedule is of little consequence.

Even if there are no external customers waiting for the release, a business' other departments have to plan their activities. When will marketing start their pre-release activities without engineering's estimates? When will sales start talking to customers about the new release? There is just too many things that need engineering's estimates.

If I do want a particular application, I search Google first than the app store. Most probably some one has already gone through the pains of finding an app and has talked about it online.

So discovery problem exists for app consumers as well. And there in lies a startup idea in app discovery but I wonder how Apple/Google would allow that.

1. This solution eliminates the decentralized nature of email. 2. No solution for corporate customers who would want to keep their emails private. 3. How would new contacts form?

Highlighting companies which use Haskell as primary language will be beneficial to both the language and the companies. Brings along a trust factor that real money can be made while using on Haskell.